Privacy Policy

We collect information to provide better services to our customers. The types of information we collect include:

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and device information
• Pages visited and time spent on our site
• Referring website addresses
• Clicked links and content viewed

Information You Provide

When you book appointments, create an account, or contact us, we may collect:

• Name and contact information (email, phone number, address)
• Pet information (name, breed, age, health conditions)
• Appointment and service history
• Payment information
• Communications and feedback you send us

We use the information we collect for the following purposes:

• To provide and improve our pet grooming services
• To process appointments and payments
• To communicate with you about your appointments and our services
• To send promotional materials and updates (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations

We do not sell your personal information. We may share your information with:

Service Providers

We may share data with trusted third-party service providers who assist us in operating our website and business, including:

• Payment processors
• Email marketing services
• Analytics providers
• Appointment scheduling software

Legal Requirements

We may disclose your information if required by law, court order, or to protect our legal rights.

Cookies are small files stored on your device that help us improve your experience. We use the following types of cookies:

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and data storage
• Limited access to personal information by authorized personnel only
• Regular security assessments

While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

You can opt out of certain data collection and communications:

• Marketing Emails: Click "unsubscribe" at the bottom of any marketing email
• Marketing Texts: Reply "STOP" to any marketing text message
• Cookies: Adjust your browser settings to block or delete cookies

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will delete it promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

We do not sell your personal information. To submit a CCPA request, please contact us using the information below.

Some browsers have a "Do Not Track" feature that signals websites not to track your online activity. Our website does not currently respond to Do Not Track signals. However, you can manage your privacy preferences through your browser settings and cookie controls.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: